Returns & Exchanges

At Echo Water, we want you to feel as fluid and confident in our fashion as the element that inspires us. If your purchase isn't a perfect fit, we offer a 30-day return window for all unworn items in their original condition.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unwashed state.

  • 3.
    Ship It Back

    Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our quality team inspects the returned items, we will process your refund or ship your new exchange within 5-7 business days.